Question 1

How do I get started?

Accepted Answer

Start with a free HIPAA Agent Compliance Score™ at hipaaagent.ai/check. Enter your NPI number, email, and practice website. Our 83-tool scanner runs a full vulnerability assessment and gives you a compliance grade (A–F) with your top findings — completely free, no signup required.

Question 2

What plans do you offer?

Accepted Answer

Three options. Free HIPAA Agent Compliance Score™ ($0) — 83-tool vulnerability scan, compliance grade, and top 3 findings. Audit & Attestation Report ($499 one-time) — 22-page signed compliance report with all findings and HIPAA citations. Concierge HIPAA Compliance ($299/mo billed annually) — full managed compliance: monthly rescans, SRA, 24 HIPAA policies, staff training, BAA management, incident response, evidence packages, dark web monitoring, threat intelligence, and a dedicated compliance professional.

Question 3

Is HIPAA Agent itself HIPAA compliant?

Accepted Answer

Yes. We sign a BAA with every customer, use AES-256 encryption, follow strict access controls, and use enterprise-grade cloud hosting with encryption at rest and in transit.

Question 4

Can HIPAA Agent help me pass an OCR audit?

Accepted Answer

Yes. HIPAA Agent maintains audit-ready documentation including risk assessments, 24 policies, training records, incident logs, and a blockchain-anchored audit trail. The Audit & Attestation Report is specifically designed for OCR auditors, insurance carriers, and BAA partners.

Question 5

What is the HIPAA Agent Compliance Score™?

Accepted Answer

A letter grade (A–F) calculated from an 83-tool external vulnerability scan of your practice. The scan checks email authentication, SSL/TLS, security headers, privacy policies, open ports, dark web exposure, and more. The score and top 3 findings are free. The full 22-page Audit & Attestation Report with all findings and remediation steps is $499.

Question 6

What cybersecurity features are included?

Accepted Answer

HIPAA Agent includes: 83-tool vulnerability scanning, dark web monitoring for compromised credentials, real-time threat intelligence from CISA and HHS, breach probability scoring, vendor risk assessments, ransomware response playbooks, incident response plan generators, and cyber insurance readiness reports.

Question 7

What about the 2026 HIPAA Security Rule changes?

Accepted Answer

The 2026 Security Rule overhaul introduces mandatory requirements including encryption of all ePHI, multi-factor authentication, network segmentation, 72-hour incident reporting, and annual penetration testing. HIPAA Agent Concierge includes May 2026 Security Rule readiness as part of the program.

Question 8

How often should I complete a risk assessment?

Accepted Answer

HIPAA requires annual risk assessments at minimum, or whenever significant changes occur (new EHR, office move, staff changes, etc.). Concierge includes annual SRAs and monthly rescans so you always have current compliance documentation.

Question 9

Does using AI for compliance meet HIPAA requirements?

Accepted Answer

Yes. HIPAA doesn't specify HOW you achieve compliance, only that you do. Our AI accelerates the process while ensuring you meet all regulatory requirements. Every Concierge subscriber also gets a dedicated human compliance professional for guidance.

Question 10

Where is my data stored?

Accepted Answer

All data is stored on US-based cloud infrastructure with enterprise-grade security, encryption at rest and in transit, and strict access controls. We never store data offshore.

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